Reference

How fortune2go20 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — and what we do with it.

Account data protectionPayment data handled securelyYour right to access or delete dataClear contact path for privacy requests
fortune2go20 How fortune2go20 Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Retention, Cookies, and Your Controls

We apply SSL encryption across every page, including the checkout flow whether you're paying through PayPal, Venmo, or a Play+ prepaid card. Here is a breakdown of the four areas we hear about most from account holders.

Account Security

Your password is hashed and never stored in plain text. We prompt for re-verification after periods of inactivity and flag logins from unrecognized devices before granting full account access.

Data Retention

We keep your account records for as long as required by the laws of the states where you access our platform. After that retention window closes, records are deleted or anonymized on a scheduled basis.

Cookies and Tracking

We use first-party cookies to maintain your login session and remember your preferences. Third-party analytics tools help us understand site performance. You can disable non-essential cookies through your browser or our cookie banner.

Requesting Changes

You have the right to access, correct, or request deletion of your data. Submit a request via account Settings or live chat and we will respond within the period set by your state's applicable privacy statute.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

Privacy questions don't get routed through a general queue. Reach our dedicated privacy team directly using any of the three paths below. Whether you're in New York or anywhere else in an eligible state, we aim to acknowledge your request promptly and resolve it within the timeframe required by applicable law.

Team online

Privacy Email

Send a written data request, deletion ask, or correction notice to our privacy email. We acknowledge every request and follow up with a resolution timeline tied to your state's requirements.

Live Chat Support

Open live chat from any page inside your account. Identify yourself as having a privacy inquiry and an agent will route your case directly to the privacy team rather than standard account help.

Account Settings Path

Log into your account, navigate to Settings, and select Privacy & Data. From there you can submit a data access request or flag a correction without contacting support at all.

Common Questions About Your Privacy and Data

These are the questions we see most often from account holders who want to understand exactly how their information is managed, who can access it, and what steps they can take.

No. We do not sell your personal data to any third party. Data is shared only with processors like PayPal, Venmo, and Play+ strictly to complete transactions you initiate.

When you pay via PayPal or Venmo, we receive a transaction confirmation only. Your full account credentials stay within those platforms under their own privacy policies, not ours.

Yes. Log into your account, go to Settings, and select Privacy & Data to submit a data access request. We respond within the timeframe your state's privacy law requires.

Submit a deletion request through account Settings or via live chat. We will process it in line with applicable state law and confirm once the deletion is complete.

We use session cookies to keep you logged in and analytics cookies to measure site performance. Non-essential cookies can be disabled through your browser settings or our cookie consent banner.

Our policy applies wherever our platform is available under state law. Access and data obligations vary by state, so specific rights may differ depending on where you reside and play.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.